Knowledgebase:
Finding information in VisiChat
Posted by VisiChat Hosting, Last modified by VisiChat Hosting on 25 June 2015 01:14 PM

In Visichat it's possible to look user account information regardless of where you are in the panel. Just type a user's name, email or another keyword linked to the user, in whole or in part, in the Search User... field at the right edge of the menu bar and press enter.

You can access a more detailed user search facility and the full membership table by navigating to Users->Users in the menu bar

You can also find a link to this documentation in your admin menu. To look something up when you need it, click on Help item in the menu and it will open this wiki in a new page or tab for you.

The chat log keeps an accurate and an up-to-date record of your chat's activity. It can be accessed from the admin menu through Privacy->Reports. There's also a dedicated log search facility to make it easy for you to locate particular points of interest.

The Admin Panel guide describes these and many other great administrative options in more detail.

(0 vote(s))
Helpful
Not helpful

Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments:
CAPTCHA Verification 
 
Please enter the text you see in the image into the textbox below (we use this to prevent automated submissions).