Knowledgebase:
Visichat connection failed/server inaccessible/login failed/could not connect to server/connection refused; what can I do?
Posted by VisiChat Hosting, Last modified by VisiChat Hosting on 24 October 2014 08:27 AM

Quick checks:

Red5 must be running/rebooted.

Firewall must allow TCP port 1935 to be open.

Make a chat account - admin panel accounts cannot log in to chat.

Correctly configured Visichat must be in your red5/webapps folder.

MySQL Java Connector must be present on your red5 server.

For further details please refer to the troubleshooting section of the manual for new and existing Visichat installations: Video Chat Troubleshooting.

 

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