Knowledgebase : Visichat FAQ
Yes. Please follow the following guide You can load your Visichat chatroom inside any webpage using frames. Below we offer you two ways to do this. The first approach is suitable if you just want to have your chat load up to the whole page area. The seco...
Yes. Please refer to VisiChat Database Integration [http://support.visichathosting.com/Knowledgebase/Article/View/94/12/visichat-database-integration] for linking to a database on the same server as Visichat
Yes. You just need to edit config.xml in your Red5/webapps/videochat/WEB-INF/config.xml and set Database server to your MySQL IP and in your chat admin panel, set the Red5 IP to your Red5 Machine. Your Red5 should have remote access to your MySQL (check...
Yes. You can run another red5 server and redirect streams for video and audio to it, just like FMS or similar. Please do not run two instances of red5 at the same location as it will cause issues. Also do not use the same TCP port - 1935 - for both red5 s...
If you are a hosted chat customer, you will need to purchase a licence to get the Visichat Flash source code. The Visichat Flash source files include smiley.fla. It can be opened in Flash CS5 or later. Smileys should be sized 15x15 pixels and can be impor...
Import the old smiley.swf from your Visichat archive (you can get this from the Customers Portal) or backup. In the Visichat software archive browse to files/smiley/ - the default smiley.swf will be inside. This is done from your admin panel: Misc->Smiley...
Move to a dedicated, DDoS protected server. If the server provider offers a hardware firewall solution as well, consider adding it to your package.
The chat client fails to load because it cannot find any skins in your files/skins directory. To resolve this issue, import the default GChat skin - videochat.swf - from your Visichat archive or backup. You can re-download the original files from the Cust...
Do not do this for secondary admins! If you still have access to the default admin account, just change the password of any secondary admin from the Accounts->System Accounts screen in the chat's control panel. Open your phpMyAdmin tool. Select your Vis...
Visichat consists of two parts: server and client. Hence the overall performance you experience in the room consists of a number of factors: server resources, connectivity, software components, server vulnerability and firewall levels, chat settings, numb...
Quick checks: Red5 must be running/rebooted. Firewall must allow TCP port 1935 to be open. Make a chat account - admin panel accounts cannot log in to chat. Correctly configured Visichat must be in your red5/webapps folder. MySQL Java Connector ...
If you are not using some of the setting or they do not apply, please leave their fields blank to avoid issues with integration. MAIN SETTINGS EXTERNAL INTEGRATION MODULE URL The full URL to the folder where you have uploaded the integration files. Lea...